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What's the difference between the filter
choices you offer?
The detailed explanation and image samples
can be found on the Sample Images page.
I
have a scratched sensor, can you help me?
Absolutely! We can replace your scratched
sensor assembly's low pass filter with a scratch free filter. We
only use original manufacturer filters and all work is performed
in a class 5 clean air environment for a 100% dust free repair.
The scratched sensor repair order can
be placed on our website at the order
now page. The price for this service is the same as for infrared
conversion services priced above.
How
do I order?
To order just go to the "Order
Now" page of our site and proceed to checkout. Once you
purchase the conversion service an email receipt is sent along
with instructions on how to send us your camera.
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Do
you accept international orders?
Absolutely! We have customers all over
the world and are happy to accept international orders. You can place
your order here.
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What
is your turnaround time?
We are now experiencing higher than normal order volume and our turnaround time has now been averaging 3-4 weeks
We do offer a rush service for a 20% surcharge. Rush turnaround time is 1 week.
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Could
you ship back in the same box and packing materials?
We always reuse the original packaging
materials unless the box is damaged and would be unsafe to reuse
or if we feel the packaging was inadequate.
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Can
I just order the infrared filter and do the conversion myself?
Yes! Please visit our Order
Now page for
pricing and availability.
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Can
the Fuji S2 pro be converted to IR?
Unfortunately no, the Fuji S2 uses a sensor
were the hot mirror is fused to the sensor chip and so it cannot
be modified
to infrared. We are converting the S3.
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I
attempted to convert the camera to IR and broke it, can you repair
it for me?
Unfortunately no, we don't do repair work.
If you attempt to convert to infrared yourself and break your digital
camera we cannot help you, you will need to send the camera to the
manufacturer for repair.
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I
recently purchased your IR/clear filter and have since decided I'd
rather have you convert the camera for me, can you use the filter
I purchased and what is the cost for you to convert?
As long as it is in good condition without
any scratches or digs we'd be happy to use it and discount 30% off
the conversion service price.
Can
the converted camera be used for thermal imaging?
No, infrared converted cameras are sensitive
to about 1200nm only, thermal imaging requires sensitivity
from about 7,000nm to over 14,000nm.
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I
am interested in astronomical photography and would like to have
have my camera converted for full spectrum sensitivity, do you
offer clear filter conversion service? or I would like to use one
camera and still be able to shoot either UV, visible or infrared
by changing an external filter on the lens, do you install clear
filters?
Yes, we convert cameras to full spectrum
sensitivity here is the complete
list.
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What exactly do you
do to the camera?
Digital imaging sensors in most cases
are just as sensitive to infrared light as to visible light. Camera
manufacturers stop infrared light from contaminating the images by
placing a hot mirror filter in front of the sensor which
blocks the infrared part of the spectrum while still allowing the
visible light to pass.
We remove this hot mirror filter and replace
it with our custom manufactured infrared or clear filter. Then we
adjust the focus, compacts are adjusted for the built in lens and
DSLR cameras
are adjusted to a 50mm 1.8 II lens (Canon) or 18-70DX lens (Nikon/Fujifilm).
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Why
is this better than using a infrared filter in front of the lens
to block visible light?
The internal hot mirror filter
blocks most of the infrared light from reaching the imaging sensor,
thus making the exposure time much longer, usually seconds long and
requiring a tripod. That long of an exposure makes it difficult to
photograph
people and really slows you down as you have to set up
a tripod for each shot.
Also because you place the opaque infrared
filter in front of your lens you can't see to compose and focus,
making it even more difficult and time consuming to take each shot.
After conversion the exposure times are
much shorter, as an example a converted D100 on a sunny day on ISO
200 at f/8 would have ashutter speed of around 1/400th of a second.
This makes handheld shots easy and since there is no filter in front
of the lens you can focus and compose like normal.
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What
type of filter do you use?
Our filters are custom manufactured to
our exacting specifications. The filters are made of high quality
optical glass offering excellent infrared response and better than
10/5 scratch/dig rating.
Here is our standard infrared filter response graph:
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Can
I use the camera metering after infrared conversion?
The metering will work as usual. Keep
in mind that the amount of infrared light varies from scene to scene
even if overall brightness is the same. Since the camera light meter
senses only visible light you may need to dial in some exposure
compensation, example: +1.3 stops.
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Can
I use the camera custom white balance function after conversion?
Most cameras will set a custom white
balance just fine after conversion with the exception of Nikon D40,
D40x, D80, D200 and FujiFilm S3. With these cameras you will need
to shoot RAW
images and adjust the white balance to your liking in post production.
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Do
I need to manually focus to the IR mark or will the auto focus work
for infrared?
We adjust the auto focus and can attain
f/2.8 accuracy in most cases. For Canon DSLR cameras the lens we
calibrate to is the 50mm 1.8 lens and for Nikon and Fujifilm DSLR
cameras we
calibrate with the18-70 AFS DX lens.
Each lens diffracts infrared light differently so some lenses may be a bit
off in one direction or the other and with zoom lenses the focus may be different
on each zoom setting and most different at the opposite ends of the range.
In most cases you can stop the lens down to f/8 or higher and get good results.
We also offer a custom lens calibration
service were you can send in your Nikon or Canon brand lens and we
will do our
best to calibrate the camera to this lens as tightly as possible.
If a zoom lens is sent then we will calibrate it too the middle average
of the range, unless specificaly requested otherwise.
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Do
you make sure there is no dust trapped during the conversion?
We have a specifically designed process
for dust elimination working in class 5 clean air and can
get as close to a dust free conversion as is practical but in most
cases there will remain a few dust specks normaly invisible in
photographs.
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Do
you provide focus adjustment instructions for DIY filter customers?
We do not provide instructions for focus
adjustments. For most accurate focus please send your camera to us
for conversion.
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Is
this permanent or can the camera be converted back to original?
Any time you decide you
want the camera converted back to original just send it to us and
we'll convert it back to normal for 1/2 the price of your original
conversion.
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Can I see some example
infrared images?
Sure, to see sample images please visit
the Sample
IR Images page.
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Can
I see a full resolution image?
You can download a full resolution infrared
image taken with a Canon Rebel XT converted with our standard IR
filter here.
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Do
you provide instructions or tutorial on how to make color and black & white
infrared images?
Yes, our infrared
photography instructions page contains a how to video
on how to do this in Photoshop.
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Will
point & shoot digital cameras have the same infrared image quality
as DSLRs?
DSLRs usually produce better quality images over
point and shoots; the noise is lower, have less jpg artifacts and
in most cases infrared images are more colorful. The Nikon Coolpix 5400 & 8400 don't do well with color IR using our standard filter, with these models installing our Enhanced color IR filter will result in color IR images with a look somewere between our standard and enhanced filters.
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How
do I clean the infrared filter in my modified digital camera?
The infrared filter can be cleaned using
the same accepted methods used to clean regular digital camera sensors
and are in fact more durable than the original hot mirror filters.
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Do
you have an affiliate program?
Absolutely! We offer excelent affiliate
terms, please visit the affiliate
page for further info.
If you have any further questions please
feel free to email us.
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